Questions

Frequently Asked Questions

Q: Is a BaZi reading accurate?

A: BaZi (Four Pillars) is an ancient Chinese cultural metaphor framework built around birth date, time, and location. Our tool generates a five‑element themed profile following traditional logic. Profile quality relies on how precise your birth‑time input is. Many users find the resulting narrative resonates with their personal experiences.

Q: Is this medical or financial advice?

A: No. Dhyanalux themed profiles draw inspiration from traditional Chinese cultural folklore, intended purely for self‑reflection and personal‑exploration purposes. It does not constitute medical, psychological, financial, or investment advice. Please consult qualified professionals for all health‑related and financial decisions.

Q: How does the seasonal box work?

A: Each quarter, we reference your five‑element themed profile alongside seasonal cultural themes. We curate 3 crystal pieces themed around your lower‑ranked element for the season. The box includes a practice guide, physical keepsake card, and access to our companion app. Subscription costs $49 per quarter and you may cancel at any time.

Q: Do I need an energy map before buying products?

A: Highly recommended. Our pieces are curated to align with your five‑element themed profile. Without a profile reading, you are purchasing decorative items. With a profile, you can shop for pieces that fit your personal thematic narrative.

Q: What if I do not know my exact birth time?

A: Birth time shapes the Hour Pillar within the BaZi framework. If you are uncertain, use your closest reasonable guess. Year, Month and Day Pillars will still generate a usable themed profile. You may update your birth time later and regenerate your profile.

Q: Can I cancel my subscription anytime?

A: Yes. Cancel anytime from your account dashboard. No fees, no questions. Your current box will still ship if you cancel after it has been processed.

Q: Are the crystals ethically sourced?

A: Yes. We source from suppliers who provide documentation on mining conditions and labor practices. Each crystal comes with an origin card. If we cannot verify ethical sourcing, we do not carry the stone.

Q: Is my data private?

A: The energy map runs entirely in your browser…

Q: Do you ship internationally?

A: Yes, we ship worldwide. See our Shipping page for rates and timelines.

Q: When will the mobile app launch?

A: Our companion app is currently in development and planned for Phase 2 launch (4‑12 months after site launch). Features will include daily practice-journal logging, wearable integration, and‑AI‑powered reflective guidance. Web‑based journal tracking is available today.