Questions

Frequently Asked Questions

What is the Five Elements concept?

The Five Elements — Wood, Fire, Earth, Metal and Water — are a traditional Chinese framework for observing how things move and change in nature. Each of our bracelets is designed around one element as a source of inspiration, colour and meaning.

How do I choose my element?

Take our fun, reflective quiz to see which element you are drawn to. Or simply browse the collection and start with the colours and stones you keep coming back to — that instinct is usually right.

Do these bracelets affect my health?

No. Our bracelets are designed as personal reminders and style pieces inspired by the Five Elements. They are not intended to diagnose, treat, or replace professional advice. Many customers wear them as part of their daily routine — a quiet moment to set an intention.

How does the seasonal box work?

Each quarter we release a limited box inspired by the element traditionally associated with the season — Wood for spring, Fire for summer, Earth for late summer, Metal for autumn, Water for winter. The box includes one handcrafted 8mm stacking bracelet in the season’s limited palette, one mini element bracelet for layering, an element card with the tradition behind the season, and a five-element stacking guide. Subscription is $49 per quarter and you may cancel at any time. Boxes ship on the 1st of the quarter.

What if I do not know my exact birth time?

Use your closest reasonable guess. The quiz will still build a usable profile, and you can update your birth time later and run it again. If you would rather skip the quiz entirely, browsing by colour works just as well.

Can I cancel my subscription anytime?

Yes. Cancel anytime from your account dashboard. No fees, no questions. Your current box will still ship if you cancel after it has been processed and shipped.

Are the stones natural?

Yes. We work with genuine natural stones, so no two pieces are identical: subtle differences in colour, veins and inclusions are normal characteristics of real stone, not defects. What you receive is one of a kind by nature, not by accident.

Shipping & returns

We ship worldwide, with free shipping to the US, Canada and Europe on orders over $69.99. Unworn items can be returned within 30 days of delivery in their original packaging. See our Shipping and Returns pages for full details.