This Privacy Policy explains what information Dhyanalux collects when you use dhyanalux.com, how we use it, and the choices you have. By using the site, you agree to the practices described here.
- Who We Are
Dhyanalux (“we”, “us”, “our”) operates dhyanalux.com. Privacy questions: info@dhyanalux.com — we reply within 24 business hours.
- Information We Collect
Order information: your name, email address, shipping address, and phone number, provided at checkout.
Payment information: handled entirely by our payment providers. Card payments are completed through PayPal’s guest checkout. We never collect or store your credit or debit card number.
Account information: your email address and a password, if you create an account.
Communications: messages you send us by email or through site forms.
Comments: when you leave a comment on the site, we keep the comment and its metadata so we can recognize and approve follow-up comments automatically. Your IP address and browser user agent string are collected to help spam detection.
Technical data: IP address, browser type, device type, and pages visited, collected through cookies and similar technologies.
- How We Use Information
To process, fulfill, and ship your orders, and send order confirmations and tracking updates.
To respond to your questions and support requests.
To process payments through our payment providers.
To improve the site and our product selection.
To send occasional updates only if you opted in — every email includes an unsubscribe link.
To meet legal, tax, and fraud-prevention obligations.
- Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how the site is used. If you leave a comment, you may opt in to saving your name and email address in cookies for convenience; these cookies last up to one year. You can turn cookies off in your browser settings; some parts of the site may stop working.
- Who We Share Data With
We never sell your personal data. We share it only with the service providers needed to run the store:
Payment providers (PayPal, including card payments via PayPal’s guest checkout).
Shipping carriers and logistics partners, who receive your name, address, and phone number to deliver your order.
Email delivery and analytics services.
Where disclosure is required by law.
- How Long We Keep Data
Order records are kept as long as needed for tax, accounting, and legal purposes. Comments and their metadata are kept indefinitely. You can ask us to delete your data at any time (see Your Rights below).
- Your Rights
Depending on where you live, including the EU/UK (GDPR) and California (CCPA), you may request:
A copy of the personal data we hold about you.
Correction of inaccurate data.
Deletion of your data.
That we stop using your data for marketing.
Email info@dhyanalux.com and we will respond within 30 days.
- International Transfers
Your information may be transferred to and processed in countries other than your own, including China where we operate. We apply reasonable technical and organizational measures to keep your data safe.
- Children
The site is not directed at children, and you must be at least 18 years old to make a purchase. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, contact us and we will delete it.
- Changes to This Policy
We may update this policy. The current version is always on this page, with its effective date at the bottom.
Effective date: September 19, 2026